Practice Policies

Confidentiality & Information sharing

We ask you for information so that you can receive care and treatment.  This information is recorded on the computer and we are registered under the Data Protection Act.  The practice will ensure that patient confidentiality is maintained at all times by all members of the practice team.  However, for the effective functioning of a multi-disciplinary team it is necessary that medical information about you is shared between members of the team.

Access to Medical Records

You have a right to access your health records.  To do so please contact Jane Godfrey who will inform you of the correct procedure and any costs involved.  We have attached our Practice Leaflet for your information:

Access to medical records leaflet

Freedom Of Information – Publication Scheme

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme.  A publication scheme is a guide to the “classes” of information the practice intends to routinely make available.  This scheme is displayed on the notice board in the main waiting room.

Freedom Of Information Publication Scheme

Complaints